Stains & rental enquiries

Useful details lead to better answers.

A practical guide for explaining marks, spills and moving-day requirements before the business confirms what it can offer.

Margaret River · Busselton to Augusta

Before you enquire

Four questions worth answering.

Stain-removal results depend on the mark, the material and previous treatments. These details help us assess what may be possible.

01What caused the mark?+

If known, note the substance and whether it was hot, oily, coloured or protein-based.

02When did it happen?+

Fresh and older marks can call for different expectations. Share the timing honestly.

03What has already been tried?+

List any household or commercial product used, even if it appeared not to work.

04Is this for a rental handover?+

Include the handover date and any agent requirements when asking about availability.

Rental handover

A calmer moving-day checklist.

Have your handover date and any property manager requirements ready when you enquire.

  • Confirm the property suburb
  • Count carpeted rooms and stairs
  • Note visible marks or problem areas
  • Share the required completion date
  • Ask whether documents are needed

Before bookingFor rental cleaning enquiries, please confirm availability, inclusions and any required documentation before booking.

Specific stain or deadline?

Put the useful details in one message.

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